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| Industrial Water Treatment Topics | Membrane Technologies |
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Chemical Metering Pumps - Sizing & Operation (0.1 CPD with completion of quiz)
Presented by Steve Sullivan, CWS-II, Stenner Pump Company, Jacksonville, FL, July 21, 2011
Walk through sizing calculations for feed pumps for various chemicals, injection rates, and flow rates. Webinar includes a downloadble calculator.
- See asked questions and answers
- Order the recorded webinar
Determining Chlorine Dosage for Continuous Disinfection (0.1 CPD with completion of quiz)
Presented by Marianne Metzger, National Testing Laboratories, June 7, 2011
Explanation of chlorine demand, dosage, and residual. Calculations and procedures for continuous and shock chlorination.
Disinfection and Sanitation of Water Treatment Equipment (0.1 CPD with completion of quiz)
Presented by Larry Zinser, Master Water Conditioning Corp., May 20, 2010
Reviews microbiological contaminants and their behavior in water distribution systems. Discusses common sanitizers and their efficacy.
UV Disinfection for Residential Wells - Part I (0.1 CPD with completion of quiz)
Presented by Matt Palmersten, CWS-IV, VIQUA - a Trojan Technologies Company, Guelph, ON CANADA, August 11, 2011
Discusses efficacy of UV on various pathogenic contaminants, different system classes, and pretreatment considerations, required water analysis parameters for successful application and dosage determination.
- See asked questions and answers
- Order this Webinar
UV Disinfection for Residential Wells - Part II (0.1 CPD with completion of quiz)
Presented by Matt Palmersten, CWS-IV, VIQUA - a Trojan Technologies Company, Guelph, ON CANADA, August 25, 2011
Learn best installation practices and maintenance requirements, and test your understanding of these by analyzing sample installations.
- See asked questions and answers
- Order this Webinar
Well Maintenance and Disinfection (0.1 CPD with completion of quiz)
Presented by David T. Hanson, Design Water Technologies, Shorewood, MN, July 7, 2011
Successful well disinfection is more than just shock chlorination and often requires determining the source of contamination first and a clear understanding of the well water chemistry. Learn how to use bacterial speciation to indentify the source of contamination and how water chemistry impact chlorination efficacy.
- See asked questions and answers
- Order the recorded webinar
Whole-House Ultrafiltration - The Low-Energy, Chemical-Free Disinfection Option (0.1 CPD with completion of quiz)
Presented by Peter Cartwright, CWS-VI, PE, Cartwright Consulting Company, Minneapolis, MN, September 28, 2011
UF technology offers physical removal of many microbiological contaminants and is gaining popularity for point-of-entry treatment. Learn about equipment design, maintenance processes, what type of contaminants can be removed with UF, and the critical pretreatment needed to reduce fouling.
- See asked questions and answers
- Order the recorded webinar
Industrial Water Treatment Topics
Using Filters to Troubleshoot Industrial Systems
Presented by Christopher Gallaher, Keystone Filter Division, Met-Pro Corp., Hatfield, PA, July 27, 2011
Learn which filters are needed at what points in an industrial treatment train, and how examining these state of these filters can help identify the causes of system failures.
- See asked questions and answers
- Order the recorded Webinar
Whole-House Ultrafiltration - The Low-Energy, Chemical-Free Disinfection Option (0.1 CPD with completion of quiz)
Presented by Peter Cartwright, CWS-VI, PE, Cartwright Consulting Company, Minneapolis, MN, September 28, 2011
UF technology offers physical removal of many microbiological contaminants and is gaining popularity for point-of-entry treatment. Learn about equipment design, maintenance processes, what type of contaminants can be removed with UF, and the critical pretreatment needed to reduce fouling.
- See asked questions and answers
- Order the recorded webinar
Water Tubes: Types, Joining, Support (0.1 CPD with completion of quiz)
Presented by Vincent M. Kent, MPRA, CWS-I, CI, Abendroth Water Conditioning, Inc., June 10, 2010
Important characteristics of current residential and commercial potable water piping, considerations and tips for joining pipe and pipe supports. Good preparation for WQA Certified Installer exam.
Plumbing Valves - Making the RIGHT Choice (0.1 CPD with completion of quiz)
Presented by Tanya Lubner, PhD, Director of Education & Certification, Water Quality Association and Brian Kinney, President, All American Plumbing Service, July 8, 2010
Overview of plumbing valves encountered in water treatment installations, effects on flow rate and distribution system pressure, and when to use which valve. Good preparation for WQA Certified Installer exam.
Dos and Don'ts for Successfully Lobbying State and Local Representatives
Presented by Mike Gardner, Knox Kimberly, & Ryan Harper, Triadvocates LLC, Phoenix, AZ, October 27, 2011
Learn best practices for working with local legislators and representatives and examine a case study of successful lobbying action by the Arizona Water Quality Association.
- See asked questions and answers
- Order this Webinar (FREE to WQA Members)
Well Basics - Sizing, Components, & Operation (0.1 CPD with completion of quiz)
Presented by John W. Pitz, N.L. Pitz Inc., Batavia, IL, June 30, 2011
A good introduction to water well types and components such as well pumps and pneumatic systems.
- See asked questions and answers
- Order this Webinar
Well Maintenance and Disinfection (0.1 CPD with completion of quiz)
Presented by David T. Hanson, Design Water Technologies, Shorewood, MN, July 7, 2011
Successful well disinfection is more than just shock chlorination and often requires determining the source of contamination first and a clear understanding of the well water chemistry. Learn how to use bacterial speciation to indentify the source of contamination and how water chemistry impact chlorination efficacy.
- See asked questions and answers
- Order the recorded webinar
Creating Business from Existing Customers
Presented by Kelly Thompson, CWS-VI, Moti-Vitality, October 7, 2010
Review best practices for setting appointments from an existing customer database and what to do once the appointment is set.
Sales Appointment Preparation
Presented by Kelly Thompson, CWS-VI, Moti-Vitality, October 21, 2010
What to do in the hours leading up to a sales presentation.
Convert the Service Call into Additional Business
Presented by David Scurlock, Direct Professional Service, Inc., September 23, 2010
A practical approach for service people to develop additional business with their customers. Provides the basic skills to have a sales focused conversation with the customer after the service call has been successfully addressed.
Customer Service
Convert the Service Call into Additional Business
Presented by David Scurlock, Direct Professional Service, Inc., September 23, 2010
A practical approach for service people to develop additional business with their customers. Provides the basic skills to have a sales focused conversation with the customer after the service call has been successfully addressed.
Turning Around the Difficult Customer
Presented by David Scurlock, Direct Professional Service, Inc., September 9, 2010
Strategies to help service people address difficult customer situations: recognizing the situation, de-fusing the situation and leaving the customer satisfied at the conclusion of the interaction. Service technicians will get practical steps that they can immediately apply. The results will be less stress for the technician and a satisfied customer.
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